FAQ
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Frequently Asked Questions
01.
General Questions
- We offer a comprehensive range of plumbing services including leak detection and repair, drain cleaning, sewer line repair, water heater installation and repair, fixture installation, and emergency plumbing services.
Common signs of a plumbing leak include unusually high water bills, damp spots on walls or floors, a musty odor, and the sound of running water when no fixtures are in use.
In case of a plumbing emergency, shut off the main water supply to your home and contact our emergency plumbing services immediately. We are available 24/7 to assist you.
Regular plumbing maintenance is recommended at least once a year to prevent major issues and to ensure that your plumbing system is functioning efficiently.
To prevent clogged drains, avoid pouring grease or oil down the sink, use drain strainers to catch hair and debris, and regularly flush drains with hot water and baking soda.
Yes, we offer free estimates for most of our plumbing services. Contact us to schedule an appointment and we will provide a detailed quote based on your specific needs.
Absolutely. All our plumbers are fully licensed and insured, ensuring that you receive professional and reliable service every time.
Services Info
Yes, we provide comprehensive water heater services, including installation, repair, and maintenance for both tank and tankless water heaters.
Absolutely. Our team is experienced in conducting thorough sewer line inspections using state-of-the-art equipment and can efficiently handle any necessary repairs or replacements.
Yes, we offer professional drain cleaning services to clear clogged sinks, toilets, showers, and main sewer lines. Our techniques effectively remove blockages while minimizing damage to your pipes.
Definitely. Our skilled technicians are trained in advanced leak detection methods, including locating and repairing slab leaks. We use non-invasive techniques to pinpoint leaks and minimize disruption to your property.
Yes, we provide expert fixture installation services for residential and commercial properties. Whether you need a new faucet installed or a toilet replaced, our team ensures proper installation and functionality.
Absolutely. We specialize in kitchen and bathroom remodeling projects, offering assistance with plumbing fixture upgrades, rerouting pipes, and optimizing plumbing layouts to suit your design preferences.
Yes, we understand that plumbing emergencies can happen at any time. That’s why we offer 24/7 emergency plumbing services, ensuring that our team is always available to address your urgent repair needs promptly and efficiently.
03.
Emergency Questions
If you have a burst pipe, immediately shut off the main water supply to your home or property to prevent further flooding. Then, contact our emergency plumbing services for prompt assistance.
First, turn off the water supply to the toilet by shutting off the valve located behind or near the base of the toilet. If necessary, you can also try to stop the overflow by lifting the float ball or closing the flapper in the toilet tank. Then, contact our emergency plumbing team for assistance.
Foul odors from drains could indicate a blockage or a more serious issue with your plumbing system, such as a sewer line backup. Avoid using the affected drains and contact our emergency plumbing services for immediate inspection and repair.
If your water heater is leaking, turn off the power or gas supply to the unit and shut off the water supply to prevent further damage. Then, contact our emergency plumbing team for swift repair or replacement of the water heater.
A lack of hot water could be caused by various issues, such as a malfunctioning water heater, a pilot light outage, or a faulty thermostat. Contact our emergency plumbing services for immediate diagnosis and repair of the problem.
If you detect the smell of gas in your home, evacuate immediately and call your gas company’s emergency line to report a gas leak. Do not use any electrical appliances or switches, and avoid creating any sparks. Once the gas company has addressed the leak, contact our emergency plumbing services for inspection and repair of any damaged gas lines.
If sewage is backing up into your home, avoid using any plumbing fixtures and evacuate the affected area immediately due to health risks. Contact our emergency plumbing team for immediate assistance in clearing the blockage and restoring proper sewer line function.
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